Please read the return policy for each item carefully, as it does vary. We do accept returns on certain items, however do not provide return postage. Customers will have to pay to return any items, or exchange them. If you would like to return or exchange an item you have 28 days to do so, and you are required to email us within this time to make us aware before doing anything else. Any custom orders, which can be placed by filling out the 'Custom Order Enquiries' section, cannot be returned or exchanged, unless faulty. Some accessories, such as earrings cannot be returned or exchanged due to hygiene reasons, unless faulty also. Please email us (allow 5 working days for a response) with any questions regarding our policies.